Lansing BWL Outage Center 3.0.5

Lansing Board of Water & Light – Freeware – iOS
out of 5 votes

The Lansing Board of Water & Light has introduced a mobile app designed to enhance customer experience during power outages. This application allows users to report outages, check the status of their power, and receive restoration estimates directly from their mobile devices.

The app includes an interactive outage map that displays current outages within the BWL service area, detailing the number of customers affected. Additionally, users can stay informed with real-time updates from BWL's Twitter feed featured in the app.

Among the notable features are:

Secure login to access properties linked to your account number
Interactive outage map to view outage locations and affected customer counts
Ability to report power outages directly through the app
Options to check on power status and obtain restoration estimates
Search functionality for addresses to determine outage areas
Direct access to BWL's social media updates
Weather alert notifications
Conveniently update contact information, such as phone number and email address
Contact the BWL for further assistance

This application represents a significant advancement in customer service, offering a comprehensive tool for managing power-related issues efficiently.

Overview

Lansing BWL Outage Center is a Freeware software in the category System Utilities developed by Lansing Board of Water & Light.

The latest version of Lansing BWL Outage Center is 3.0.5, released on 12/20/2024. It was initially added to our database on 12/20/2024.

Lansing BWL Outage Center runs on the following operating systems: iOS.

Users of Lansing BWL Outage Center gave it a rating of 3 out of 5 stars.

Pros

User-friendly interface for reporting outages
Real-time updates on outage status
Ability to view outage map and estimated restoration times
Mobile compatibility for on-the-go access
Notifications and alerts for updates concerning outages

Cons

Limited features compared to comprehensive outage management systems
May have regional limitations for some users
Dependent on the accuracy of user-reported outages
Customer service availability may vary during peak outage times
Potential for technical issues during high traffic periods

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